Frequently Asked Questions
You've Got Questions & I've Got Answers
We're grateful you're here to find out a little more about us, and how we can help to make your wedding day incredible! There are always many questions that come with choosing your wedding photographers, so we have done our best below to answer as many of them as is possible! If you have more questions that we haven't answered below, please just hit the contact button above to get in touch with us!
You mention an online "Image Viewing Gallery" in your Collections...what is it?
Our "Image Viewing Gallery" is something unique and special that we offer in all of our wedding collections! It is a PERMANENT, private, password protected gallery where you and your family & friends can go at anytime to view the story of your wedding day! If you're wanting to have the images to print for yourself, please see the next FAQ below about the "Digital Collection"
How do we get the photos? Are they included with our Package?
At Belliam Photos, I believe in delivering my couples an amazing finished product! With each of my packages, I include a permanent, online viewing & purchasing gallery, called the "Image Viewing Gallery"! Within your viewing gallery, you'll also have the ability to download watermarked, low-res proofs. The gallery will allow both you and your guests to peruse all the images and purchase any individual prints you would like! You have the option to purchase the USB of your wedding digital collection, one of our gorgeous Eternity Story Books, Canvases or all of the above!
So we have a question for you:
"How do you envision showing off and celebrating your wedding day?"
I offer my couples final products (USB's, Albums etc.) A La Carte so that you can decide how you would best love to display them!
INSTAGRAM! Can I use filters on my Insta Posts?
The long and short answer for this one: No. I absolutely LOVE that you are sharing the images from your day or shoot on Instagram – I am actually super pumped and encourage sharing! With my images, I politely ask that if you are sharing them publicly on social media (Instagram, Facebook, Twitter etc.) that you upload the original image as delivered, with my signature look and finish. I ask this because, like any artist, and business, I don't want my look to be mis-represented to any potential clients.
How long until we see our Image Viewing Gallery?
During our High Season in the wedding industry, I strive to deliver your gorgeous images to you as fast as possible! That being said, I still need a little time to unwind and spend with my family. I will have your full Image Viewing Gallery ready for you to see in just 6-8 weeks from the big day! I should also mention...I always do teaser photos just a day or two after your wedding!! That way you can get a taste for just how awesome your images will be and get even more excited when I deliver the Image Viewing Gallery to you!
Are the Photos in our Image Viewing Gallery Edited?
Yes! I deliver all of our couples a fully edited Image Viewing Gallery. That means I have touched up each image to a professional standard. Whether the images have received a light touch up (colour corrected, crop, blemish removal etc.) or more of an artistic touch up - your images have been finished and made ready for you to view with our Signature Belliam Photos Look.
Black & White Images
I typically select 15-25% of your images for Black & White treatment as I have found this is nearly the perfect percentage. The images selected are usually more candid in nature, and aren't delivered in colour versions. I use artistic discretion to choose the images that will be delivered in B/W, or colour to tell a complete story of each client's event. If you would like to remain closer to 15% or above the 25% of B/W, please let me know and I will review your request.
To give you a better idea of our process, I use 4 key factors to choose images for B&W conversions:
They have a certain classic, candid quality to them that suggests B/W would really bring the viewer into the moment.
There are times when the image has been shoot from a more secondary shooter position without the same external lighting, ie. natural light, and the image looks too different from the image the primary shooter photographed.
If there are colourful objects in the background they can distract the viewer from the intended subject.
It is a similar image to another, but the moment was great and we wanted to give you an alternate perspective on a similar image.
We want the RAW, unedited files...can we have them?
I always like to answer this question with a question..."Would you want a stunning piece of Art half finished?" Probably not. You likely wouldn't eat a cookie that was only made with flour and sugar either...gross! And so, I don't deliver the RAW (straight out of camera files), nor are they available for purchase. Like most artists, I am not in the business of delivering an unfinished product that hasn't been edited with my Signature Belliam Photos Look. The photos you see in your Image Viewing Gallery have been hand selected by me, edited one at a time and delivered to you to tell the incredible story of your wedding day!
How many images will we receive?
This depends on your package coverage & customizations! One average, with a 7 hour package, you may receive 100 - 500 images in your Viewing Gallery. As always, this amount will vary depending on the day itself - but please know I will cover as much as is available to ensure I have told the complete and wonderful story of your wedding day!
Can we see the photos that didn't make the Image Viewing Gallery?
I have done my best during the post-process to ensure not a single image has been missed for you to see! In honour of full disclosure, you should know that I include the best of the best images! The only images that don't make the cut into your gallery are as follows:
- Duplicate Moments, Blurry Captures, Missed Moments, Test Shots/Outtakes
The above images are not kept, as they tend to clog the ole' computer/hard drive arteries and are therefore not available. I cannot guarantee and specific image is captured, and if you don't see it in your photo gallery, it is not available.
Can I give you a complete shot list, inspired Pinterest photos, and "must have shots" I want...?
Sadly...no. As a creative person - you would be hindering my favourite part about what I do, and likely the reason you came to me in the first place! Pinterest is a great resource when it comes to decor, dress & floral ideas...however for photography, I reserve the right to create - unlimited - amazing art for you, and I know you'll love it! If there are one or two images that you absolutely love, I can have look and see about perhaps re-creating it but with my own take on it (which will likely make you love it more ;D) I always recommend when you're looking at other images, rather than tell me what you like about the look of the image, tell me what you love about the FEEL of the image! Most of the time, the light, the couple, the dress, the setting etc. is entirely different from what you're doing with your day, but definitely tell me what it makes you feel and I'll see what I can do!
I do work with our couples to provide an in depth family photo list, and if you would like a couple additional group set-ups added to it, just let me know and I'll work on adding it in!
I'm late! I'm late! Will you stay longer than your coverage says...for free?
Your wedding day is all yours - to happen and unfold as you would have it! To that end, if you require additional time beyond what you have booked, it is available - for an hourly rate. If you need the added time, I can discuss it on the day and go ahead with your approval and I will send you the bill on the following Monday. My additional hourly rate is $150/hour.
Can we bring our pets for some photos?
Absolutely! I would probably bring my pup everywhere with me...but she wouldn't be overly thrilled with me! I do need to know in advance so that I can plan time accordingly. If you're going to be bringing your pooch, cat, iguana, or horse with you I highly recommend having a pet handler to help you out! With my animal photos on a wedding day, I typically only need your best friends for about 15 - 20 minutes and then they can head back home to relax or to the reception to receive loads of cuddles and love from your guests!
I've heard a lot about this "Un-Plugged" wedding day...what is it?
Its awesome is what it is! One of the things I have noticed in my years of shooting weddings is that with the advent of technology, people pay less attention on your day. Sad - but true. Even Grandma is arriving with her trusty iPad to document the day, and evidently she misses most of it and I can't seem to get a nice candid of her genuine smile! With this in mind, I highly recommend/suggest making at least your ceremony un-plugged! Its an interesting concept in an age where everyone and their dog has a camera, but when our couples have done it, the results are amazing! I see tears, smiles, laughter, surprise...you get the picture, I’m sure! I always welcome others to take photos on the day, however I reserve the right as your paid professional photographer to perhaps ask a guest to take their seat during the ceremony, or when I’m working creatively, so as not to interrupt the coverage you have booked with me.
Do you get a break to eat at the reception?
Yes. You probably would be upset if I left the building in search of some much needed sustenance...I don't do well when I’m "hangry"! I require seats at your reception, whether those are with your guests, or a private table - I LOVE meeting your friends and hearing some embarrassing stories about you, as well as eating when you eat. During the dinner, we put our cameras down so that you don't have to see photos from that time you were eating with a full mouth...right? I’m pretty sure it wouldn't impress you very much to see photos of yourself at a very unforgiving moment in dinner...
I suggest not scheduling anything important (especially that you would like photos of) while I am on my dinner break, as like any job, it is my break and I will not be working during that time.
Are you insured? What if you get sick?
You bet! We are 100% insured and ready to go! Any great business owner would and should be!
In all our years photographing weddings, I have never missed a single one. Nor have I been sick at any! I work hard during wedding season, but I also make sure to take amazing care of ourselves and our health to ensure you don't have to worry! In the incredibly unlikely event that I am unable to make it to your wedding day, our insurance allows us to provide you a replacement photographer to cover your event of the same OR better calibre!
How do I book you for my wedding day, and what do you need?
If you love what you see on my website, just click the contact button below or at the top of the page! That will put you in touch with me and get the excitement going! I require a 35% retainer & signed contract to secure, hold and book your wedding date. Unfortunately, with out the retainer/contract I can't hold a date for you or "pencil" you in, and I work on a first come, first serve basis. When you book your day with Belliam Photos, I remove that day from the availability calendar and the date is exclusively yours and I turn down all other date requests. For that reason, retainers and monies paid are non-refundable. The final payment for your photography services is due two weeks prior to the wedding date, but if you forget - don't worry...I'll send you a little invoice reminder ;D
Office Hours: Mon-Thurs 9AM-5PM
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